Frequently Asked Questions

Yes! Every Glow & Glimmer candle is handmade with attention to detail.

Yes, our candles are scented, and you can choose a fragrance to suit your preferences.

Place it on a stable, heat-resistant surface away from flammable objects. Never leave a burning candle unattended.

Of course! You can choose from the fragrances offered for the particular model.

You can contact us to discuss the options for a custom order.

Contact us to find out which gift wrapping options are available.

Information about how to order will be updated when online ordering becomes available.

The time needed depends on the model and quantity. You will receive details when your order is confirmed.

Available payment methods will be listed when ordering becomes available.

Information about courier services will be published when shipping becomes available.

The cost will depend on the delivery method and will be confirmed before you confirm your order.

We prepare our candles carefully for transport, aiming to protect them from damage.

Returns are handled in accordance with applicable law and the published store terms.

Contact us as soon as possible and send photos of the product and its packaging.

Products made to individual requirements may be subject to legal exceptions to the right of withdrawal. This does not affect your rights in the event of a defect or lack of conformity.